Relevo

ServiceNow

• Manage the lifecycle of IT assets (software and hardware), ensuring compliance, inventory control, and cost optimization.
• Manage licenses, contracts, and vendors, as well as support audits and mitigate risks related to software use.
• Contribute to maintaining data accuracy and reliability in the CMDB and ITSM processes, and produce analyses that support decision-making.
• Collaborate with multiple teams, demonstrating organization, attention to detail, and clear communication.

IT Asset Management Analyst – ServiceNow

Backend Engineer

• Develop and maintain backend applications with a focus on microservices architecture.
• Apply design best practices and architectural patterns to ensure scalability and performance.
• Build solutions using Java/Kotlin and Spring Boot.
• Integrate systems via messaging and perform deployments in AWS cloud environments.
• Contribute to the continuous evolution of applications, balancing new feature development and maintenance/support.

Senior Backend Developer – Java/Kotlin, Microservices, AWS

Cloud Engineer

• Work on the design and definition of cloud architectures using Microsoft Azure, ensuring secure, scalable, and resilient solutions.
• Define and implement Infrastructure as Code, support automation and CI/CD strategies, and provide technical guidance to development and operations teams.
• Design container-based architectures, event-driven integrations, and cloud security best practices, ensuring adherence to standards and solution efficiency.

Cloud Solutions Architect – Azure

• Act as a billing functional analyst in a SAP CCS Utilities environment.
• Handle tickets related to incidents and problems.
• Support the analysis and resolution of operational requests.
• Participate in the development and implementation of system improvements.
• Work together with technical and business teams.

Billing Functional Analyst – SAP CCS Utilities

• Work on the implementation and evolution of the ServiceNow CSM module, performing requirements gathering, process design, and ensuring alignment between business and technology.
• Elicit and document requirements (Requirements Analysis).
• Design and optimize processes (Business Process Design).
• Translate business needs into solutions within ServiceNow CSM.
• Facilitate workshops and support functional testing (SIT/UAT).

IT Asset Management Analyst – ServiceNow

Senior Backend Developer – Java/Kotlin, Microservices, AWS

Cloud Solutions Architect – Azure

Billing Functional Analyst – SAP CCS Utilities

Senior Business Analyst, ServiceNow CSM