Relevant Industrial, LLC

Account Manager

• The Account Manager is responsible for generating revenue by developing long-lasting, mutually beneficial relationships with clients across all business units within Relevant Industrial.
• This field-based sales role focuses on meeting customer needs through technical expertise, solution development, and consistent client engagement.
• The Account Manager plays a critical role in identifying new business opportunities, supporting product lines, and maintaining high levels of customer satisfaction.
• Lead all aspects of the sales process including lead generation, solution development, proposal creation, and closing.
• Build and maintain relationships with new and existing customers.
• Promote full range of Relevant Industrial’s Instrumentation and Automation product lines.
• Regularly conduct in-person sales calls and collaborate with factory representatives during regional visits.
• Develop customer accounts by educating clients on value-added services.
• Proactively identify new opportunities and revenue streams within accounts.
• Negotiate with customers and suppliers to deliver optimal customer solutions with high profitability.
• Provide technical support, product information, and pricing updates to clients.
• Connect with OEM suppliers to enhance customer offerings and solution value.
• Coordinate internally to deliver cross-functional support to clients.
• Ensure accurate client expectations and consistent follow-through on commitments.
• Maintain accurate records and contacts in CRM systems.
• Respond promptly and effectively to customer concerns and complaints.
• Maintain professional and proactive relationships with vendors and principals.
• Participate in internal training sessions, sales meetings, and team development.
• Assist in training new employees and sharing best practices.