Relevant Industrial, LLC

Account Manager

• Create opportunities with strategic key end users in Southern MI.
• Foster and grow our business at key OEM accounts
• Develop customer relationships by providing industrial control solutions
• Follow-up on sales leads from Inside Sales team
• Drive marketing programs for results
• Team with field service technicians to help grow product sales within service customer base

• Create opportunities with strategic key end users in Southern IN and Northern KY territory
• Foster and grow our business at key OEM accounts
• Develop customer relationships by providing industrial control solutions
• Follow-up on sales leads from Inside Sales team
• Drive marketing programs for results
• Team with field service technicians to help grow product sales within service customer base

• Work independently as an Outside Salesperson responsible for sales, service, and promotion of all product lines
• Develop existing accounts while generating new accounts and markets
• Negotiate with customers and suppliers to establish quotes and orders ensuring competitive price and high profitability
• Provide customers with technical support, product information, and pricing updates
• Maintain customers in CRM and participate in training sessions and meetings
• Assist in training new employees and be responsible for quality in customer relations
• Pro-actively seek solutions to better serve customers and handle customer complaints promptly and effectively

• Work independently as an Outside Salesperson responsible for sales, service, and promotion of all product lines in compliance with company pricing guidelines to achieve maximum gross margin.
• Develop existing accounts while generating new accounts.
• Maintain ongoing communication with customers and suppliers to provide technical support, product information, and pricing updates.
• Negotiate with customers and suppliers to establish quotes and orders that ensure competitive price and highest profitability.
• Develop accounts by informing customers of all value-added services.
• Provide customers with information on products, pricing, and availability.
• Handle customer complaints promptly and effectively.
• Pro-actively seek solutions to better serve customers.
• Maintain customers in CRM.
• Participate in training sessions and meetings as required.
• Assist in training new employees as required.
• Be responsible for quality in all facets of customer relations.

•Generate revenue by developing long-lasting, mutually beneficial relationships with clients across all business units.
•Field-based sales role focusing on meeting customer needs through technical expertise, solution development, and consistent client engagement.
•Identify new business opportunities, support product lines, and maintain high levels of customer satisfaction.
•Lead sales process including lead generation, solution development, proposal creation, and closing.
•Build and maintain relationships with new and existing customers; promote Instrumentation and Automation product lines.
•Conduct in-person sales calls, collaborate with factory representatives, and develop customer accounts via value-added services.
•Negotiate to deliver optimal customer solutions with high profitability; provide technical support and coordinate cross-functionally.
•Maintain accurate CRM records, respond to customer concerns, and maintain relationships with vendors and principals.
•Participate in training, sales meetings, and assist in training new employees.