Relax Gaming Ltd

General

• Support the Certification function & be the key contact for the day-to-day certification roadmap
• Monitoring and reporting of testing status, progress, issues, and delivery ETA with the certification test house and internally
• Planning and organizing the certification submission, testing support, and delivery
• Support the product compliance team on jurisdictional QA/certification product test cases
• Support the product issues, troubleshooting, and their fixes development and deliveries
• Support mitigation discussions or escalation to the certification test house
• Stay on top of any changes or amendments relevant to the certification of Relax Gaming & its partners' operations
• Keep the company's global certification schedule up to date
• Management of certification reports, storage, distribution to internal stakeholders, and updates to the company client area

Certification Specialist

Account Manager

• Managing Tier 2 and 3 operators
• Developing and sustaining solid relationships with key customers
• Maintaining and growing revenues from customers’ portfolio
• Ensuring game positioning, working with customers on marketing promotions and other activities to maximize revenues
• Ensure favourable commercial conditions in all partnerships and relations
• Present up and coming game releases that are part of the Relax Roadmap
• Deliver excellence in promotional activities towards customers by working closely with our internal marketing team
• Be a trusted partner to the operators with open knowledge sharing and connections
• Represent both the Relax and Silver Bullet content commercially
• Keep operators up to date with the value proposition of the Relax Platform in terms of new features and partners added
• Represent Relax, our values, and expertise to all stakeholders in the business
• Deliver excellent service to our operators as the point of contact for operators and deliver on requests
• Work with promotions and incentives to promote and position Relax content in a premium position
• Service the operators and ensure quick turnaround of any requests