Relativity

Technical Support Specialist – Evening

Relativity

full-time

Posted on:

Location Type: Remote

Location: Idaho • Illinois • United States

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Salary

💰 $54,000 - $80,000 per year

Tech Stack

SQL

About the role

  • Provide technical support to customers
  • Diagnose and troubleshoot software and network issues
  • Maintain accurate records in Salesforce
  • Collaborate with management and colleagues to ensure quality service
  • Obtain Public Trust clearance within the defined timeline

Requirements

  • U.S. citizenship required
  • Technical support experience
  • SQL applications proficiency
  • Client-focused attitude
  • Ability to troubleshoot complex issues
  • Experience with Windows platforms
  • Travel up to 10% of the time
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
technical supportSQLtroubleshootingsoftware issues diagnosisnetwork issues diagnosisWindows platforms
Soft Skills
client-focused attitudecollaborationproblem-solving
Certifications
Public Trust clearance