Relationship Therapy Center

General

• Make and receive inbound and outbound phone calls and emails to convert prospective clients into scheduled services
• Confidently educate prospective clients on treatment options, program structure, pricing, and fit
• Convert prospective therapy clients into ICC clients when clinically appropriate
• Meet or exceed individual and team sales goals, conversion targets, and other defined KPIs
• Track and monitor ICC sales performance, identify trends, and recommend process improvements
• Schedule intake appointments for new clients and complete all required data entry and intake documentation accurately and efficiently
• Collaborate with the business development team to track and manage referrals and support growth of the ICC program
• Assist in developing and maintaining referral source strategies
• Support marketing initiatives by helping update, maintain, and create content and campaigns across platforms

Client Acquisition Coordinator