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Client Acquisition Coordinator
Relationship Therapy CenterClient Acquisition Coordinator role converting prospective clients into active participants at Relationship Therapy Center. Requires excellent communication and sales skills for successful client engagement.
About the role
Key responsibilities & impact- Make and receive inbound and outbound phone calls and emails to convert prospective clients into scheduled services
- Confidently educate prospective clients on treatment options, program structure, pricing, and fit
- Convert prospective therapy clients into ICC clients when clinically appropriate
- Meet or exceed individual and team sales goals, conversion targets, and other defined KPIs
- Track and monitor ICC sales performance, identify trends, and recommend process improvements
- Schedule intake appointments for new clients and complete all required data entry and intake documentation accurately and efficiently
- Collaborate with the business development team to track and manage referrals and support growth of the ICC program
- Assist in developing and maintaining referral source strategies
- Support marketing initiatives by helping update, maintain, and create content and campaigns across platforms
Requirements
What you’ll need- Bachelor's degree in marketing, business, sales, healthcare administration, or a related field required
- Additional coursework or certifications in sales, marketing, digital marketing, or business development preferred
- 1 year of experience in sales, marketing, business development, or a related field required
- Knowledge of digital marketing strategies, content creation, and community engagement
- Experience with the mental health care industry is a plus but not required.
Benefits
Comp & perks- 401(k) retirement plan with employer match up to 4%
- Comprehensive medical, dental, and vision insurance for employees and eligible dependents*
- HSA (with employer contribution) and FSA options to help manage healthcare and dependent care expenses*
- Employer-paid life insurance and AD&D coverage*
- Employee Assistance Program (EAP) with confidential mental health and life support resources*
- Generous paid time off and additional paid holidays*
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
salesmarketingbusiness developmentdigital marketingcontent creationdata entryKPI trackingprocess improvementclient conversionreferral management
Soft Skills
communicationcollaborationeducational skillsorganizational skillsgoal-orientedtrend analysisclient engagementproblem-solvingtime managementteamwork
Certifications
Bachelor's degreecertifications in salescertifications in marketingcertifications in digital marketingcertifications in business development