Account Executive - Commercial Lines
Relation Insurance Services
full-time
Posted on:
Location Type: Office
Location: Salinas • California • United States
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Salary
💰 $54,000 - $110,000 per year
About the role
- Serves as a client advocate and primary point of contact for assigned accounts, addressing questions, guiding on coverage changes, and educating on exclusions and exposures.
- Achieves new business sales goals and client retention goals as assigned.
- Develops professional relationships and understands clients’ core business.
- Manages client expectations, service commitments, and anticipates client needs.
- Understands client’s deficiencies in coverage and consults with them to make sure they are fully covered to limit any exposures.
- Identifies commercial lines coverage deficiencies and consults to ensure full coverage.
- Analyzes accounts based on risk characteristics and exposure.
- Handles complex accounts and designs strategic insurance plans.
- Acts as field underwriter, binding coverage as appropriate.
- Remarkets renewals to ensure high account retention.
- Prepares proposals, loss evaluations, and risk analyses for accurate quotations.
- Educates clients on policy coverage and changes.
- Assists with claims, facilitating prompt carrier responses.
- Conducts thorough policy reviews during renewals and audits, verifying accuracy and ensuring necessary corrections are executed.
- Proactively communicates significant audit discrepancies to clients and determines further action.
- Reviews cancellation requests, determining reasons and attempts to retain client accounts while maintaining the company’s financial integrity.
- Maintains and updates electronic files.
- Stays informed about industry developments, new products, legislation, coverage options, and technological advancements to continuously enhance knowledge, performance, and client services.
- Recommends process improvements as needed.
- Performs other projects, duties, and tasks, as assigned.
Requirements
- A Property and Casualty License from state of domicile is required and must be maintained with preference given to individuals with CPCU and/or Certified Insurance Counselor (CIC) Designations.
- High School Diploma or equivalent.
- Four-year degree preferred.
- Minimum 7 years’ experience in the insurance industry with a focus on Commercial lines of coverage required.
- In-depth understanding of all aspects of commercial lines of coverage.
- In-depth knowledge and understanding of risk management and loss control.
- Outstanding interpersonal and communications skills are required to maintain effective relationships with clients, co-workers, carriers, vendors and others.
- Advanced skills in Microsoft Office (primarily Excel, PowerPoint and Word).
- Must be computer literate with the ability to learn new software applications, such as online agency management systems and carrier sites.
- In-depth knowledge of insurance markets, products, services, insurance ratings and underwriting procedures.
- Must have a valid driver’s license, the ability to travel to client sites and a reliable source of transportation.
- Self-managed and responsible for project and time management.
- Ability to work independently and as part of a team.
Benefits
- Competitive pay.
- Family health and wellness programs.
- 401K.
- Employee assistance programs.
- Paid time off.
- Paid holidays.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Property and Casualty LicenseCPCUCertified Insurance Counselor (CIC)risk managementloss controlcommercial lines coverageinsurance ratingsunderwriting proceduresproposal preparationrisk analysis
Soft Skills
interpersonal skillscommunication skillsclient advocacyrelationship managementproject managementtime managementself-managementteam collaborationclient educationproblem-solving
Certifications
Property and Casualty LicenseCPCUCertified Insurance Counselor (CIC)