Applications Support Engineer – Packaging Machinery
Reiser
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • United States
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About the role
- Provide the Reiser sales team with technical support on packaging machines.
- Support and communicate with sales team on all packaging calls with customers.
- Professionally represent our products to new and existing customers.
- Continually build pipelines through cold-calling, networking, and maintaining positive relationships; internally and externally.
- Share best sales practices with team and company.
- Be actively involved with sales industry associations and attend relevant packaging trade shows.
- Ensure technical documentation and reports are accurate and are received on time.
- Help to facilitate quotations, product samples, and deliveries.
- Maintain a strong working knowledge of each packaging machine and their application in the marketplace.
- Track sales of packaging equipment in the assigned territory, growth, and market penetration.
- Train new sales personnel in packaging specifications and what markets each machine and product is best suited for.
- Work with the Reiser Service Team on machine installations.
- Attending national and regional sales meetings and packaging trade shows.
Requirements
- Direct experience selling or providing technical support of packaging equipment or products (preferably in the meat/food/cheese industries).
- Strong knowledge of Horizontal Form Fill and Seal, Overwrap, Thermoform, Lid Seal and Modified Atmosphere Packaging Applications.
- Understands importance of selling equipment with the added service component and working closely with service team.
- Ability to work independently, prioritize and multi-task.
- Comfortable communicating with people on the shop floor to C Level / Ownership of food processing and packaging companies.
- Ability to travel overnight is roughly 70% regionally based.
- Undergraduate degree preferred but not required.
Benefits
- WFH Flexible 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
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Hard Skills & Tools
packaging machinesHorizontal Form Fill and SealOverwrapThermoformLid SealModified Atmosphere Packaging Applicationstechnical supportsalesquotationsmarket penetration
Soft Skills
communicationrelationship buildingindependenceprioritizationmulti-taskingtrainingprofessional representationnetworkingcollaborationcustomer service