Reiser

Field Engineer

• Install new packaging and processing machinery and perform routine maintenance and on-site repairs.
• Troubleshoot and resolve issues by applying your expertise in mechanical, electrical, hydraulic, pneumatic, and control systems.
• Spend approximately 70-90% of your time traveling within the Mid-Atlantic throughout the country to visit food production facilities, helping customers optimize their equipment.
• Train customers in preventive maintenance to keep equipment running smoothly and effectively.
• Participate as necessary in new projects to install or improve the safety and performance of existing and new equipment.

Field Service Technician

Support Engineer

• Provide the Reiser sales team with technical support on packaging machines.
• Support and communicate with sales team on all packaging calls with customers.
• Professionally represent our products to new and existing customers.
• Continually build pipelines through cold-calling, networking, and maintaining positive relationships; internally and externally.
• Share best sales practices with team and company.
• Be actively involved with sales industry associations and attend relevant packaging trade shows.
• Ensure technical documentation and reports are accurate and are received on time.
• Help to facilitate quotations, product samples, and deliveries.
• Maintain a strong working knowledge of each packaging machine and their application in the marketplace.
• Track sales of packaging equipment in the assigned territory, growth, and market penetration.
• Train new sales personnel in packaging specifications and what markets each machine and product is best suited for.
• Work with the Reiser Service Team on machine installations.
• Attending national and regional sales meetings and packaging trade shows.

Applications Support Engineer – Packaging Machinery

Account Executive

• Professionally represent our lines of food processing and food packaging capital equipment solutions to new and existing customers in Arkansas and Louisiana
• Continually build pipeline through cold-calling, networking and maintaining positive relationships; internally and externally
• Share best sales practices with the Reiser team
• Be actively involved with sales industry associations
• Produce accurate sales reports in a timely manner
• Help to facilitate quotations, product samples and deliveries
• Work closely with field service team to ensure 100% customer satisfaction

Field Service Technician

Applications Support Engineer – Packaging Machinery

Field Sales Representative