About the role
- Greet arriving and departing guests in a friendly and courteous manner
- Act as traffic controller to direct incoming guests to available parking spaces
- Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces
- Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies
- Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked
- Issue tickets, collect payment, and complete car counts as needed
- Assist in the maintenance and repair of parking equipment and perform general maintenance tasks as directed
- Use respectful communication to assist guests and relay information to Operations Manager or Shift Lead
- Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead
- Work closely with fellow team members, Operations Manager, and Shift Supervisor to ensure cleanliness and safety standards are met at all times
Requirements
- At least 18 years of age
- Previous customer service experience, preferred
- Excellent customer service and communication skills
- Ability to verbally communicate with guests
- Comprehensive Medical, Dental, and Vision Plans.
- Life and Disability Insurance
- 401K Plan with Generous Employer Match and Immediate Vesting
- Generous Paid Time Off (PTO)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer servicecommunicationteamworkproblem-solvingrespectful communication