Reimagined Parking

Parking Ambassador

Reimagined Parking

part-time

Posted on:

Origin:  • 🇺🇸 United States • Oregon

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Salary

💰 $18 per hour

Job Level

SeniorLead

About the role

  • Ensure proper ticket handling and guest payments while delivering service that exceeds customer/client expectations
  • Take payments and assist guests as they enter or exit the property
  • Work closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure cash handling procedures and safety standards are met
  • Greet arriving and departing guests in a friendly and courteous manner
  • Use respectful communication to assist guests with questions, problems, and concerns; relay information to shift or Operations Manager as necessary
  • Issue and/or collect visitor parking tickets
  • Match visitor ticket to parking rate schedule; collect proper payment from visitors and distribute correct change
  • Complete lost ticket forms when original tickets cannot be located
  • Complete shift/daily reconciliation of receipts, cash, and charges; accurately account for all funds within cashier drawer
  • Perform revenue drops following specific location procedures
  • Maintain a clean, orderly, and safe work area in and around the cashier's booth
  • Answer telephone in a prompt and courteous manner, when required
  • Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead
  • Communicate professionally at all times with guests, clients, and teammates

Requirements

  • Employees must be able to perform essential functions of the position with or without reasonable accommodation.
  • At least 18 years of age
  • Basic math skills
  • Excellent customer service and communication skills
  • Ability to verbally communicate with guests
  • Previous customer service experience, preferred
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