Operations

• Supervise office cashiers and event staff
• Plan, staff, and coordinate all event parking logistics and operations
• Recruit, train, motivate, schedule, and discipline event parking staff
• Attend event coordination meetings with clients and the Hartford Yard Goats
• Manage revenue collection and auditing for all parking events and associated personnel
• Oversee and manage office cashier staff, including training, scheduling, performance evaluations, and discipline
• Assist the Senior Parking Operations Manager with preparation of the monthly HPA Statement (invoice)
• Handle monthly parker management for off-street facilities (invoicing, processing new accounts, account cancellations)
• Coordinate with Hartford Yard Goats management and accounting team regarding billing and communication
• Process and manage purchase orders for operational supplies (with approval)
• Liaise with accounting department to ensure timely and accurate revenue reporting and tax submissions
• Provide professional and respectful communication to assist parking patrons and clients; escalate issues as necessary
• Work schedule varies: Event season Mon–Fri 12 PM–8 PM with nights/weekends; Non-event season Mon–Fri 8 AM–5 PM

Assistant Manager – Operations Support

Vice President – Operations

Assistant Manager, Operations Support