Operations

• Work with the Senor Parking Operations Manager providing administrative and bookkeeping duties and functions to ensure financial records are up-to-date accurate.
• Work with the Parking Enforcement Manager to oversee all Event Parking operations.
• Supervise office cashiers and event staff.
• Plan, staff, and coordinate all event parking logistics and operations.
• Recruit, train, motivate, schedule, and discipline event parking staff.
• Attend all event coordination meetings with clients and the Hartford Yard Goats.
• Manage revenue collection and auditing for all parking events and associated personnel.
• Oversee and manage office cashier staff, including training, scheduling, performance evaluations, and discipline.
• Assist the Senior Parking Operations Manager with the preparation of the monthly HPA Statement (invoice).
• Handle monthly parker management for off-street facilities (e.g., invoicing, processing new accounts, account cancellations).
• Coordinate with Hartford Yard Goats management and accounting team regarding billing and communication.
• Process and manage purchase orders for operational supplies (with approval from relevant managers).
• Liaise with accounting department to ensure timely and accurate revenue reporting and tax submissions.
• Provide professional and respectful communication to assist parking patrons and clients; escalate issues as necessary to shift leads or Operations Manager.
• Work Event Season schedule: Typically Monday–Friday, 12 PM – 8 PM, with flexibility for nights and weekends based on event schedules.
• Work Non-Event Season schedule: Standard hours of 8 AM – 5 PM, Monday–Friday.

Assistant Manager, Operations Support

Vice President – Operations

Assistant Manager – Operations Support