Manager

• The Assistant Manager ensures the safe and efficient parking operations, while delivering service that exceeds our customer/client’s expectations. Responsible for assisting the Operations Manager in all aspects of operating the parking facility including: staff management, revenue control, safety, and client relations.
• Key responsibilities:
• Assist in the supervision of location staff including delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
• Provide support to Operations Manager in hiring, onboarding, scheduling, and training new employees.
• Act as a point of contact to client or Property Manager; attend location meetings and respond to client requests.
• Monitor maintenance of the facility and premises to ensure garage/lot is clean, safe, and maintained to standards; supervise maintenance projects.
• Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss.
• Assist Operations Manager in preparing daily, weekly, and monthly operating reports.
• Fill in to provide coverage for front line positions, as needed.
• Use respectful communication to assist guests and address escalated concerns.
• Immediately respond to reports of accidents, incidents or safety concerns.
• Communicate professionally at all times with guests, client, and teammates.
• OTHER DUTIES: Job description not all-inclusive; duties may change.

Assistant Valet Parking Manager

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