Regiondo

Customer Success Manager

• Own strategic customer relationships and act as their trusted advisor throughout their lifecycle.
• Develop tailored Success Plans that translate customer goals into clear actions, milestones, and successful outcomes.
• Drive product adoption by monitoring usage trends, highlighting underused features, and coaching customers on best practices.
• Lead impactful check-ins and QBRs, ensuring alignment, engagement, and continuous value delivery.
• Support retention and growth, reinforcing the ROI of Regiondo and collaborating with Sales to uncover expansion opportunities.
• Proactively manage risks, identifying blockers early and helping customers stay on track toward their business objectives.
• Champion the customer internally, sharing insights with Product, Marketing, Support, and Onboarding to help improve the experience for all operators.
• Fuel customer advocacy by nurturing promoters and identifying great stories for case studies, referrals, and testimonials.

Customer Success Manager – UK & Spain/Italy Markets

Account Executive

• Identify and win new business among experience providers such as bike tours, museums, cooking classes, amusement parks, and boat rentals.
• Manage the full sales cycle—from outreach to deal closure—supported by an expert team, powerful tools, and a proven playbook.
• Drive outbound sales campaigns via cold calls, emails, sequences, LinkedIn, and other prospecting methods.
• Run discovery calls to understand business needs and position Regiondo’s value proposition effectively.
• Conduct tailored product demos that highlight how Regiondo can solve real operational challenges.
• Own and manage your sales pipeline in HubSpot—keeping it clean, updated, and focused on results.
• Collaborate with Team Leaders and Sales Ops to plan strategy, review performance, and share best practices.

Customer Success Manager – UK & Spain/Italy Markets

Sales Executive, French & Spanish Speaking