Team Lead – Human Resources, Employee Service Centre, Payroll
Region of Peel
contract
Posted on:
Location Type: Hybrid
Location: Brampton • Canada
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Salary
💰 CA$92,151 - CA$115,189 per year
Job Level
About the role
- Manage a call center operations
- Provide guidance, coaching and support to direct reports
- Report to Managers on corporate initiatives
- Make recommendations, test, develop and implement new business practices
- Conduct complex research and prepare specialized documentation
- Administer performance management program processing
Requirements
- Minimum 5 years experience in HR Business Administration
- University Degree in Information Systems or Business Administration
- Expert knowledge of Service Now and SAP
- Prior experience in managing or supporting call centre operations
- Understanding of relevant legislation, g. Employment Standards Act, Pay Equity Act, etc.
- Expert skills in Microsoft Office (Excel, Visio, PowerPoint)
Benefits
- flexible work arrangements
- professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR Business Administrationcall center operations managementperformance managementcomplex researchbusiness practices developmentMicrosoft ExcelMicrosoft VisioMicrosoft PowerPoint
Soft Skills
guidancecoachingsupportreportingrecommendation making