KVP Manager
regiocom SE
full-time
Posted on:
Location Type: Hybrid
Location: Magdeburg • Germany
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Job Level
About the role
- Analyze existing processes in the BPO and service environment and identify areas for improvement
- Plan, steer and further develop the continuous improvement process (KVP)
- Facilitate workshops on Lean and KVP methods, e.g., Kaizen, process mapping or value stream analyses
- Develop concrete optimization measures and support their implementation together with the business units
- Build and continuously enhance a structured process management framework
- Create and monitor relevant KPIs, reports and analyses for process improvement
- Work closely with various teams and support change and improvement projects
- Promote a sustainable culture of continuous improvement and quality across the organization
Requirements
- Completed commercial or technical vocational training or a degree in a relevant field
- Professional experience in process management, KVP or Lean Management
- Knowledge of Lean and KVP methods such as 5S, SIPOC, Kaizen, value stream mapping or DMAIC
- Ideally experience in the BPO or service environment
- Confident handling of KPIs, process analyses and reporting
- Analytical, structured working style and strong problem-solving skills
- Very good German language skills, both written and spoken; English skills are a plus
Benefits
- Home office option
- Financial subsidy for a Deutschlandticket or job ticket
- Company Bike (bicycle leasing)
- Free car and bicycle parking on site
- Training and development opportunities (e.g., e‑learning platform)
- 24/7 group accident insurance
- Company pension plan
- Free fitness offerings with an in-house health trainer
- In-house company restaurant with a wide selection
- Corporate Benefits (employee discounts)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
process managementKVPLean Management5SSIPOCKaizenvalue stream mappingDMAICKPI handlingprocess analysis
Soft Skills
analytical skillsstructured working styleproblem-solving skillscommunication skillsteam collaborationchange managementfacilitation skillsorganizational skillscontinuous improvement mindsetquality promotion