Customer Service Representative – Call Center Agent, Inbound Logistics Project
regiocom SE
full-time
Posted on:
Location Type: Office
Location: İzmir • Turkey
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Salary
💰 TRY 58,000 per month
About the role
- You bring a smile to the faces of your customers.
- You handle all inbound phone inquiries related to parcel tracking and returns (return shipments).
- You delight customers with your responses.
Requirements
- Excellent written and spoken German (C1 level)
- Experience using standard PC applications
- Enjoy working on the phone
- Strong communication skills
- Clear and persuasive communication style
- Solution-oriented mindset
Benefits
- Monthly quality bonuses of up to 12,000 TL (gross) for excellent performance
- Guaranteed on-time salary payments
- Long-term job security through a permanent contract
- Intensive, fully paid on-site training and ongoing support from subject matter contacts, trainers and coaches
- Fixed working hours and involvement in scheduling
- No weekend work
- Always a 5-day workweek
- Health check and a full dental treatment once a year — free of charge
- Top private supplemental health insurance
- Meal and transportation allowances paid with salary + attendance bonus
- Team activities to boost morale and well-being
- Assistance with work permit applications for expatriates (if necessary)
- Support with the relocation process from abroad to Turkey
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
strong communication skillsclear communication stylepersuasive communication stylesolution-oriented mindset