Customer Service Advisor, Call Center Agent
regiocom SE
full-time
Posted on:
Location Type: Office
Location: Antalya • Turkey
Visit company websiteExplore more
About the role
- You handle all telephone inquiries related to TV, internet and telephone services.
- You delight customers with your responses.
- You bring a smile to your customers' faces.
- You acquire customers for products and services offered by a modern cable network.
Requirements
- Excellent German language skills, both spoken and written (C1 level)
- Confident use of common PC applications
- Enjoyment of sales and the ability to engage and inspire customers
- Experience in telephone customer support, customer retention and telesales
- Commitment to the success of the project and the company
- Reliability
- Flexibility in implementing requirements and adapting to change
- Goal-oriented working style
Benefits
- Fixed monthly base salary
- Monthly incentives for your good work
- Additional bonus for every closed contract
- Long-term job security through a permanent (open-ended) contract
- Flexible, coordinated shifts so you can better plan your free time
- Intensive, fully paid on-site training and ongoing support from professional contacts, trainers and coaches
- Private supplementary health insurance
- Meal allowance and travel allowance
- Team activities for morale and well-being
- Assistance with work permit applications (if necessary)
- Support with the relocation process from abroad to Turkey
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
German language skillstelephone customer supportcustomer retentiontelesalesPC applications
Soft Skills
salescustomer engagementinspirationreliabilityflexibilitygoal-oriented working style