Customer Service Representative – Energy Sector
regiocom SE
full-time
Posted on:
Location Type: Hybrid
Location: Dessau-Roßlau • Germany
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Salary
💰 €2,460 per month
About the role
- You respond to customer inquiries about contracts, tariffs and billing — by phone and in writing
- You are the voice of customer service and ensure genuine customer satisfaction
- Through your commitment, you help ensure our customers remain satisfied and feel well advised
Requirements
- Motivation and willingness to learn for our basic training during the first weeks
- Quality and empathy are essential in your daily work
- Ability to help customers as effectively as possible on the first call
- Enjoyment of your work
- Conscientious and goal-oriented approach to tasks
- Excellent German skills, both written and spoken
Benefits
- Permanent employment contract
- Working hours between 08:00 and 19:00
- Fully paid basic training
- Weekends off
- Regular after-work events at the location
- Work from home by arrangement
- Career advancement opportunities through talent development
- Financial subsidy for the Deutschlandticket
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer serviceempathyqualityconscientiousnessgoal-orientedcommunicationmotivationwillingness to learnproblem-solvingsatisfaction assurance