regiocom SE

Customer Experience Consultant

regiocom SE

full-time

Posted on:

Location Type: Hybrid

Location: Magdeburg • Germany

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Tech Stack

IoT

About the role

  • Develop IT strategies and roadmaps for customer-centric digitalization projects
  • Act as the interface between business and IT, understanding requirements and possibilities
  • Plan and implement solutions that balance innovation goals with technical feasibility
  • Develop target architectures and derive viable projects and programs for digital transformation
  • Translate new business ideas into concrete technological requirements and support their implementation
  • Take responsibility in consulting engagements, design project initiatives, and serve as the primary contact for Customer Experience
  • Provide subject-matter leadership for subprojects, e.g., for client onboarding and offboarding

Requirements

  • Solid professional experience in Customer Experience, Marketing, Sales, Service, or E‑Commerce
  • Good sense for topics such as IoT, omnichannel, digital customer experiences, and innovative business models in both B2B and B2C environments
  • Analytical thinking, structured working style, and ability to organize independently
  • Business acumen and the ability to assess new trends and technologies
  • Ideally experience with SAP S/4HANA
  • Very good German language skills, both written and spoken (C1)
Benefits
  • Option to work from home after initial onboarding
  • Financial contribution toward a Germany-wide travel ticket or job ticket
  • Company Bike (bicycle leasing)
  • Free car and bicycle parking on site
  • Training and development opportunities (e.g., e‑learning platform, external certifications, trade fair attendance)
  • 24/7 group accident insurance
  • Company pension plan
  • Free fitness classes with a dedicated health coach
  • On-site company restaurant with a wide selection
  • Corporate benefits (employee discounts)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digitalizationtarget architecturesproject managementconsultingcustomer experience designSAP S/4HANAanalytical thinkingbusiness acumeninnovation strategytechnical feasibility
Soft Skills
structured working styleorganizational skillscommunicationleadershipindependent workinterpersonal skillsproblem-solvingadaptabilitycollaborationcustomer-centric mindset