Implementation Support Specialist
RegEd
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, California, Colorado, Connecticut, Florida, Illinois, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Minnesota, Mississippi, Missouri, Montana, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $45,000 - $75,000 per year
Job Level
Junior
About the role
- Support the Data Implementation Managers by completing client configuration tasks.
- Assist in loading client data using proprietary data management tools and complete full validations of data loaded.
- Update requirements documentation as needed.
- Monitor, research, and resolve internal and external inquiries in a timely manner.
- Keep validation thresholds updated and complete research when unexpected changes occur.
- Work on client-facing/internal/special projects as needed.
- Interface with internal and external clients with a high level of professionalism.
- Build strong relationships with client team members, work successfully under pressure, maintain positive attitude, and meet client project deadlines in an efficient and professional manner.
Requirements
- Bachelor’s degree in Business Administration, Finance or a related field or related work experience
- Minimum 1-3 years in Technical Support, Project Management, Account Management or other successful client facing experience
- Experience with Microsoft Office Suite and strong understanding of Excel data formulas/functions
- Knowledge of the financial services / insurance / securities compliance industry’s concepts, practices, and procedures a plus.
- Masters' Degree in a related field is nice to have.
Benefits
- Exceptional medical, dental and vision plans with generous employer funding for employees and dependents
- 401(k) plan with company matching
- Generous flexible time off
- Company paid life insurance
- Flexible Spending Accounts: Medical and Dependent Care
- Leave benefits including short-term and long-term disability, paid family medical leave and paid parental leave
- Volunteering time off and flexible schedules
- Professional development
- Meaningful career growth opportunities
- Performance bonuses
- Great working environment with a team of fantastic people
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data managementdata validationExcel data formulasproject managementclient configuration
Soft skills
professionalismrelationship buildingpressure managementpositive attitudetimely communication
Certifications
Bachelor's degreeMaster's degree