refurbed

Account Manager – Home & Garden

refurbed

full-time

Posted on:

Location Type: Remote

Location: Anywhere in Europe

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About the role

  • Take full ownership of a defined portfolio of existing Home & Garden sellers, acting as their main point of contact and strategic partner
  • Drive account growth by helping sellers expand into new countries, list new products, and unlock additional subcategories on refurbed
  • Analyze seller performance to identify trends, risks, and growth opportunities, proactively guiding partners with data-backed insights and clear action plans
  • Build strong, trust-based relationships with senior decision-makers, visit sellers on-site and attend relevant industry fairs and events
  • Support sellers in optimizing their operational setup and scaling effectively, working closely with internal cross-functional teams

Requirements

  • You bring 3+ years of experience in Account Management (ideally in a marketplace, retail, or e-commerce environment) and hold a university degree
  • You speak German and English fluently
  • You have proven experience managing and growing existing accounts, driving performance improvements through structured, data-driven insights
  • You combine a strong analytical mindset with business intuition, you spot trends, anomalies, and growth levers and translate them into clear recommendations
  • You bring a genuine understanding of and interest in our Home & Garden category, its products, supply chains, and market trends
Benefits
  • You will have access to a dedicated learning budget within your department to support your growth, whether it's courses, conferences, or other learning opportunities that matter to you.
  • We partner with Likeminded, offering you private sessions with experts for your personal growth and mental health.
  • We frequently host internal workshops, allowing our teams to further develop their skills in different areas and enhancing collaboration across departments.
  • We care about a healthy work/life balance.
  • We not only function and support a fully remote setting but also offer the possibility to work from our beautiful office in the vibrant heart of Vienna – we love dogs, so feel free to bring your furry little buddy too 😊
  • We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize.
  • You will also be invited to take part in our office weeks, happening three times a year, where you will have the chance to work side by side with your colleagues and enjoy the team-building events and on-site workshops
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementdata analysisperformance improvementmarketplace experiencee-commerce experiencetrend analysisdata-driven insightsoperational optimizationproduct listingcross-functional collaboration
Soft Skills
relationship buildingstrategic partnershipcommunicationanalytical mindsetbusiness intuitionproblem-solvingtrust-buildingproactive guidancerecommendation translationinterpersonal skills
Certifications
university degree