Refresco

Account Manager

• Work as part of a highly motivated, dynamic sales team to drive the organization's sales initiatives
• Serve as primary customer contact for technical and business issues related to assigned or potential customers
• Always partner with customers whose brands we have the capability to make today and who are strategic fits on a capacity basis
• Develop a ‘hit list’ of potential innovative products that meet those needs
• Develop synergies that capture critical data that can be shared with the broader retail sales team
• Interface with all appropriate internal functions to work through the onboarding process for new items or expanded categories
• Validate the ongoing execution of supply chain processes by interfacing with external customers and the internal supply chain team
• Ensure proper strategies for planning and inventories of raw materials and finished goods
• Provide ongoing analysis regarding customer performance to the prior year, plan, and current forecast where applicable
• Review Key Performance Indicators and provide feedback or corrective action recommendations as required
• Establish, develop, and maintain business relationships with current and prospective customers
• Research sources for developing prospective customers and gather critical information to help determine their potential
• Take an active role in understanding essential requirements and legal terminology for developing customer supply agreements
• Communicate and coordinate sales activities with marketing, sales management, finance, operations, logistics, and technical services as required
• Expedite the resolution of customer problems, working cooperatively with internal and external team members as required
• Working collectively with our team, help develop a competitive landscape summary that identifies advantages and potential gaps that, if closed, would increase sales
• Analyze historical and current shipment data and develop strategies to improve business planning
• Identify market trends within the total category to remain current with developments
• Develop and maintain positive relationships with customers to gain trust and understanding
• Take the lead in budgeting and forecasting, including variance analysis
• Supply management with oral and written reports as required on customer needs, problems, interests, competitive activities, and potential for new products or sales opportunities

Key National Account Manager

Analyst

• The Planning Functional Analyst is responsible for analyzing, designing, and supporting end-to-end planning processes across demand, supply, production, and capacity planning.
• Acts as a key liaison between business stakeholders and IT, ensuring that planning requirements are correctly translated into SAP-based solutions.
• Responsible for designing, improving and supporting critical planning functionality and processes such as demand planning and forecasting, supply planning and inventory planning, production planning and scheduling, capacity planning (rough-cut and detailed) and Sales & Operations Planning (S&OP / IBP).
• Lead end-to-end SAP project initiatives, including requirements gathering, configuration, testing, deployment, and hyper-care.
• Collaborate with business stakeholders, project managers, and third-party vendors to align scope, manage risks, and ensure on-time delivery.
• Configure and support SAP solutions aligned with global template standards, ensuring system and process integrity.
• Manage data migration activities, including master data and open transactional data, in compliance with MDM and archival requirements.
• Develop and execute testing, training, and change management activities to ensure successful adoption and continuity of business processes.

SAP Planning Functional Analyst

Operations

• Reporting to the Continuous Improvement Director, the Operations Excellence, Sr Manager serves as a regional CI leader with accountability for driving continuous improvement strategy, governance, and results.
• The Operations Excellence, Sr Manager is responsible for auditing, coaching, coordinating, and sustaining CI initiatives across multiple manufacturing plants.
• Partnering with the Corporate CI team, Plant Leadership, and Maintenance teams, this role monitors, audits, coaches, and drives the strategic deployment of CI strategies and best practices to enhance operational efficiency, equipment reliability, and overall plant performance.
• The CI Manager evaluates the organization’s operational systems at a regional level to ensure accuracy, efficiency, and compliance with organizational standards.
• Adhere to and ensure compliance to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and PPE requirements across assigned region.
• Audit, evaluate, and coach Continuous Improvement (CI) strategies aligned with company goals, providing regional oversight in collaborating with Plant Leadership, Corporate CI, and Maintenance teams.
• Lead, facilitate, and coach Kaizen events for high‑impact regional initiatives and complex cross‑site opportunities to drive sustainable improvements in safety, quality, labor efficiency, yield, and maintenance effectiveness.
• Train and mentor employees and plant leadership teams in Lean methodologies, including 5S, SMED, Centerlining, PdM, RCA, and Standard Work to foster a culture of continuous improvement and consistent application across sites.
• Identify and implement process improvements that enhance equipment reliability, operational efficiency, and waste reduction while ensuring compliance with OSHA, EPA, and FDA regulations.
• Track and report key performance indicators (KPIs) for operational management systems, ensuring accountability and continuous improvement across the region.

Senior Operations Excellence Manager

• Reporting to the Continuous Improvement Director
• Serves as a regional CI leader with accountability for driving continuous improvement strategy, governance, and results
• Responsible for auditing, coaching, coordinating, and sustaining CI initiatives across multiple manufacturing plants
• Partnering with the Corporate CI team, Plant Leadership, and Maintenance teams
• Monitors, audits, coaches, and drives the strategic deployment of CI strategies and best practices to enhance operational efficiency, equipment reliability, and overall plant performance
• Evaluates the organization’s operational systems at a regional level to ensure accuracy, efficiency, and compliance with organizational standards
• Adhere to and ensure compliance to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and PPE requirements across assigned region
• Lead, facilitate, and coach Kaizen events for high‑impact regional initiatives and complex cross‑site opportunities to drive sustainable improvements in safety, quality, labor efficiency, yield, and maintenance effectiveness
• Train and mentor employees and plant leadership teams in Lean methodologies, including 5S, SMED, Centerlining, PdM, RCA, and Standard Work
• Identify and implement process improvements that enhance equipment reliability, operational efficiency, and waste reduction while ensuring compliance with OSHA, EPA, and FDA regulations
• Track and report key performance indicators (KPIs) for operational management systems, ensuring accountability and continuous improvement across the region
• Champion best practice sharing and continuous improvement through cross-functional collaboration with Operations, Maintenance, and CI teams.

Key National Account Manager

SAP Planning Functional Analyst

Senior Operations Excellence Manager

Senior Manager, Operations Excellence