Senior Warehouse Manager
Redwood Logistics
full-time
Posted on:
Location Type: Office
Location: Romeoville • Illinois • United States
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Salary
💰 $75,000 - $95,000 per year
Job Level
About the role
- Serve as the primary day-to-day operational liaison between the warehouse and the customer
- Lead daily, weekly, and monthly customer touchpoints during launch and steady-state operations
- Communicate inbound schedules, material availability, shortages, and recovery plans
- Translate customer requirements into clear execution plans across all shifts
- Proactively escalate risks to production or service levels with corrective action plans
- Oversee inbound receiving, unloading, verification, and put-away of materials
- Manage internal material movement, picking, kitting, staging, and line-side delivery
- Ensure materials are delivered accurately, on time, and in sequence to support production
- Establish standard work for dock operations, material flow, and internal transportation
- Coordinate dock schedules, labor allocation, and internal material routes
- Hire, train, and onboard supervisors and hourly associates
- Develop shift structures, labor plans, and startup ramp curves
- Create standard operating procedures and shift handoff processes
- Stabilize operations post-launch and drive performance to target KPIs
- Lead a 3-shift operation including supervisors, leads, and hourly teams
- Ensure consistent execution and communication across all shifts
- Manage staffing, overtime, cross-training, and coverage for absences or volume spikes
- Coach and develop supervisors with a focus on leadership, communication, and accountability
- Own warehouse safety performance and promote a strong safety culture
- Ensure compliance with OSHA, company policies, and customer requirements
- Conduct regular safety audits, observations, and corrective actions
- Maintain high standards for material handling quality and housekeeping
- Ensure accurate receiving and inventory transactions within the WMS
- Partner with inventory control teams on cycle counts and root cause analysis
- Monitor scanning compliance and inventory accuracy
- Leverage system data to drive operational improvements
- Track and improve KPIs including inbound accuracy, dock-to-stock time, on-time line delivery, inventory accuracy, labor productivity, and safety
- Lead root cause analysis and corrective actions for service failures
- Identify process, layout, and labor optimization opportunities
Requirements
- 5+ years of warehouse or distribution leadership experience
- Experience managing multi-shift operations
- Strong background in inbound receiving and production support logistics
- Proven customer-facing communication experience
- WMS experience
- Strong leadership, communication, and problem-solving skills
Benefits
- Access to experts and resources for your Learning & Development journey
- Opportunity for internal mobility
- Employee referral bonus program
- Employee Resource Groups (ERGs)
- Annual fundraising and volunteer events to give back to communities
- Paid time off, floating holidays, time off to volunteer and rollover
- Paid parental leave
- Medical, dental, vision and 401k plans (with match)
- Flexible spending account, mass transit and dependent care plans available
- Health savings account, with a annual company contribution for plan participants
- Short-term and long-term disability; life insurance policies subsidized by company
- Additional benefits including pet insurance, accident care, access to legal advice and more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
warehouse operationsinbound receivingmaterial handlinginventory managementlabor planningKPI trackingroot cause analysisstandard operating proceduressafety auditsprocess optimization
Soft Skills
leadershipcommunicationproblem-solvingcoachingaccountabilitycustomer-facing communicationteam managementtrainingorganizational skillsperformance management
Certifications
OSHA compliance certification