Senior Warehouse Manager
Redwood Logistics
full-time
Posted on:
Location Type: Office
Location: Romeoville • Illinois • United States
Visit company websiteExplore more
Salary
💰 $75,000 - $95,000 per year
Job Level
About the role
- Serve as the primary day-to-day operational liaison between the warehouse and the customer
- Lead daily, weekly, and monthly customer touchpoints during launch and steady-state operations
- Communicate inbound schedules, material availability, shortages, and recovery plans
- Translate customer requirements into clear execution plans across all shifts
- Proactively escalate risks to production or service levels with corrective action plans
- Oversee inbound receiving, unloading, verification, and put-away of materials
- Manage internal material movement, picking, kitting, staging, and line-side delivery
- Ensure materials are delivered accurately, on time, and in sequence to support production
- Establish standard work for dock operations, material flow, and internal transportation
- Coordinate dock schedules, labor allocation, and internal material routes
- Hire, train, and onboard supervisors and hourly associates
- Develop shift structures, labor plans, and startup ramp curves
- Create standard operating procedures and shift handoff processes
- Stabilize operations post-launch and drive performance to target KPIs
- Lead a 3-shift operation including supervisors, leads, and hourly teams
- Ensure consistent execution and communication across all shifts
- Manage staffing, overtime, cross-training, and coverage for absences or volume spikes
- Coach and develop supervisors with a focus on leadership, communication, and accountability
- Own warehouse safety performance and promote a strong safety culture
- Ensure compliance with OSHA, company policies, and customer requirements
- Conduct regular safety audits, observations, and corrective actions
- Maintain high standards for material handling quality and housekeeping
- Ensure accurate receiving and inventory transactions within the WMS
- Partner with inventory control teams on cycle counts and root cause analysis
- Monitor scanning compliance and inventory accuracy
- Leverage system data to drive operational improvements
- Track and improve KPIs including inbound accuracy, dock-to-stock time, on-time line delivery, inventory accuracy, labor productivity, and safety
- Lead root cause analysis and corrective actions for service failures
- Identify process, layout, and labor optimization opportunities
Requirements
- 5+ years of warehouse or distribution leadership experience
- Experience managing multi-shift operations
- Strong background in inbound receiving and production support logistics
- Proven customer-facing communication experience
- WMS experience
- Strong leadership, communication, and problem-solving skills
Benefits
- Access to experts and resources for your Learning & Development journey
- Opportunity for internal mobility
- Employee referral bonus program
- Employee Resource Groups (ERGs)
- Annual fundraising and volunteer events to give back to communities
- Paid time off, floating holidays, time off to volunteer and rollover
- Paid parental leave
- Medical, dental, vision and 401k plans (with match)
- Flexible spending account, mass transit and dependent care plans available
- Health savings account, with a annual company contribution for plan participants
- Short-term and long-term disability; life insurance policies subsidized by company
- Additional benefits including pet insurance, accident care, access to legal advice and more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
warehouse operationsinbound receivingmaterial handlinginventory managementlabor planningKPI trackingroot cause analysisstandard operating proceduressafety auditsprocess optimization
Soft skills
leadershipcommunicationproblem-solvingcoachingaccountabilitycustomer-facing communicationteam managementtrainingorganizational skillsperformance management
Certifications
OSHA compliance certification