Redwood Logistics

Carrier Sales and Operations Representative – Mexico

Redwood Logistics

full-time

Posted on:

Location Type: Hybrid

Location: Monterrey • Mexico

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About the role

  • Expand knowledge of the transportation industry within carrier sales and Redwood operations
  • Build and maintain new and current strategic carrier profiles through research and networking and aligning Redwood truckload sales opportunities
  • Actively engage carrier partners primarily by phone, targeting 50+ dials per day
  • Negotiate freight rates with motor carriers to maximize profitability on a daily, weekly, monthly, quarterly basis
  • Coordinate available customer freight with available motor carrier equipment, while utilizing Redwoods internal postings
  • Consistently provide service and support to motor carriers to build the business relationship
  • Execute exceptional customer service and resolve issues timely when needed
  • Track and monitor shipments to proactively address any issues or delays during transit
  • Verify all freight charges, confirm receipt of Bill of Lading, and resolve all payables discrepancies prior to final payment to motor carrier
  • Monitor Bill of Lading discrepancies to ensure proper return of commodity is arranged, as necessary
  • Research, contact, and develop new carrier relationships to leverage a portfolio of carrier networks to introduce new capacity to customer sales opportunities
  • Build understanding of macro-market conditions and how it has an impact on truckload rates and capacity

Requirements

  • Bilingual in English and Spanish
  • Strong communication skills both orally and written
  • Ability to work in a fast-paced, dynamic environment
  • Excellent networking, negotiation and problem-solving skills
  • Pro-active listener; ability to multi-task
  • Results-driven
  • Minimum 3 years of business experience in transportation and/or freight brokerage
  • Flexible; ability to change focus quickly to meet demands according to market conditions and/or company needs
  • Embrace team atmosphere and be willing to offer help wherever needed
Benefits
  • Access to experts and resources for your Learning & Development journey
  • Opportunity for internal mobility
  • Employee referral bonus program
  • Employee Resource Groups (ERGs)
  • Annual fundraising and volunteer events to give back to communities
  • Life Insurance policy for you starting 30 days after employment
  • Personal Health Insurance coverage for you
  • Major Medical 30 days
  • Aguinaldo Christmas bonus or prorated percentage your first year
  • Vacation time starting at 12 days. Additional days will increase per Mexican Law
  • Premium Vacation 50% vacation days (Prima vacacional)
  • You will also receive benefits like Saving Plan (Fondo de Ahorro) and Grocery Card (Vales De Despensa)
  • 6% or the Maximum amount by Mexican Law
  • You will be provided a Cell Phone Allowance of $800 pesos per month minus applicable taxes
  • Eligible for bonus after 3 months, payable on a monthly basis. Amount is discretional and directly related to our NR contribution as a team. Company reserves the right to adjust commission or bonus incentive programs at any time with written notice.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
negotiationfreight rate analysisshipment trackingBill of Lading verificationproblem-solvingcustomer servicecarrier relationship developmentmarket condition analysisnetworkingmulti-tasking
Soft skills
bilingualstrong communicationresults-drivenflexibilitypro-active listeningteam collaborationadaptabilityorganizational skillsdynamic environment adaptabilityrelationship building