Redfin

Sales

• Build a world-class sales team of 20-35 real estate agents that “wow” clients and consistently exceed Redfin sales targets
• Proactively reach out to customers to build trust, loyalty and ensure consistent quality in service
• Seek feedback, de-escalate problems, and take swift action to make things right
• Actively recruit, hire, onboard and retain a diverse and inclusive team of top-performing agents
• Inspire, coach and partner with agents to ambitiously build their Redfin business
• Model expertise in market, property and contract knowledge

Real Estate Sales Manager

Program Manager

• Shape and operationalize programs that match Redfin agents with Rocket loan officers
• Partner with the One-Stop Shop strategy team to develop metrics and dashboards
• Build scalable feedback loops
• Work with product and engineering to deliver tools
• Cascade communications across ~3,000 employees
• Turn data into crisp insights

Program Manager – One-Stop Shop

Inside Sales

• You are the first voice of Redfin and responsible for earning a customer’s business by guiding them to the best solution
• You will work from a customer queue, handling live phone calls and inquiries created from the website and app
• Be an expert on all of Redfin’s real estate products and services and advise customers to clear next steps
• Match prospective customers with a local Redfin Agent for a home tour, buyer’s consultation, or listing consultation

Real Estate Sales Manager

Program Manager – One-Stop Shop

Real Estate Inside Sales Advisor