Account Manager – National Accounts
Redbarn Pet Products
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $100,000 - $110,000 per year
About the role
- Own the customer relationship across buyer, replenishment, eCommerce, operations, and category partners.
- Deliver annual and quarterly revenue, profit, and distribution objectives for assigned accounts.
- Lead Joint Business Plans (JBP), including goals, initiatives, item strategy, promo calendars, and execution timelines.
- Drive line reviews, new item launches, resets, and assortment optimization using item productivity and consumer insights.
- Lead QBRs and performance reporting, including executive-ready recaps of opportunities, risks, and action plans.
- Develop and manage account pricing strategy aligned to retailer margin requirements and company profitability targets.
- Build annual promo plans (TPR/feature/display/digital events), and evaluate performance with post-event analysis and learnings.
- Manage trade spend budgets, including accurate accruals, reconciliation, and ROI improvement.
- Partner with Finance to manage deductions/short pays/claims and reduce leakage; support dispute resolution with documentation and root-cause fixes.
- Own account-level forecasting inputs and assumptions; partner with Demand Planning to align forecasts to POS, inventory, seasonality, and promotional plans.
- Drive in-stock performance through proactive inventory planning and issue resolution across DC/store/eComm fulfillment nodes.
- Ensure operational readiness for retailer requirements (purchase orders, routing guides, EDI, ASNs, invoicing, labeling, packaging, pallet configuration).
Requirements
- 5+ years of experience in national account management, key account sales, or category/customer leadership within CPG, pet, consumer products, or adjacent industries.
- Demonstrated experience managing one or more major retailers (examples: Walmart/Sam's, Target, Costco, Tractor Supply, Petco, PetSmart, CVS or similar).
- Proven ability to build JBPs, negotiate and execute promotions, and drive distribution/assortment outcomes.
- Strong financial and analytical skills with comfort managing pricing, trade spend, and performance reporting.
- Strong cross-functional leadership skills with the ability to align and drive execution without direct authority.
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) with a company match
- Flexible/Health Spending Accounts
- Voluntary Benefits
- Pet Insurance
- Life and Accidental Death & Dismemberment Insurance
- Paid Vacation / Paid Sick
- Employee Pet Food Discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementfinancial analysispricing strategytrade spend managementperformance reportinginventory planningpromotional planningitem strategyassortment optimizationconsumer insights
Soft Skills
cross-functional leadershipnegotiationexecutionrelationship managementanalytical skillsproblem-solvingcommunicationstrategic thinkingcollaborationadaptability