Order Manager
Red River
full-time
Posted on:
Location Type: Remote
Location: United States
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Tech Stack
About the role
- Fulfill all post-sale administrative functions for Red River customers and vendor purchase orders to include contract review, sales order creation, purchase order creation and placement, tracking orders until complete, and notifying Finance when orders can be invoiced
- Timely processing of RMAs with customers and vendors ensuring excellent communication with all applicable parties
- Detailed communication with Sales teams and Sales Operations on the status of open orders
- Work closely with Finance to help ensure seamless accounts receivable and accounts payable activity
- Build and maintain strong relationships with all our vendors and look for opportunities to improve our processes with key vendors
- Partner with internal warehouse & logistics teams to manage shipment to customers & disposition aged inventory
- Look for opportunities to leverage and maximize Red River’s buying power
- Ensure maintenance of internal documentation to adhere to company and governmental policies
- Adhere to ISO 9001, and specifically, Supply Chain Manual, and Supply Chain Risk Management procedures
- Seek out and drive opportunities to improve supply chain processes and/or make them more efficient
- Assist in Red River asset procurement
- Assist in maintaining internal documentation to adhere to company and governmental policies
- Build and maintain strong relationships with all our vendors
Requirements
- 2 Year degree or relevant experience
- 2+ years in an order management role, project management, buyer/procurement, or similar function
- Experience working with Finance A/P and A/R departments
- Understanding of ERP and CRM business systems, or similar
- Detail oriented - Ability to maintain 100% accuracy on large, complex tasks
- Self-motivated with the ability to proactively assist their team(s)
- Strong interpersonal skills with ability to work well on a team
- Ability to multi-task and maintain accuracy under a heavy workload
- Excellent written and verbal communication skills
- Strong organizational skills
- Ability to work in a remote office environment
- A willingness to think outside the box to resolve complications and facilitate best practices within the department/company
Benefits
- Competitive salary
- Excellent benefits
- Opportunity for continuous improvement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
order managementproject managementprocurementaccounts payableaccounts receivableERP systemsCRM systemssupply chain managementISO 9001RMA processing
Soft skills
detail orientedself-motivatedinterpersonal skillsmulti-taskingwritten communicationverbal communicationorganizational skillsteamworkproblem-solvingadaptability
Certifications
2 Year degree