Junior Solution Architect
Red Hat
full-time
Posted on:
Location Type: Hybrid
Location: Zurich • Switzerland
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Job Level
About the role
- As part of the customer account team, a Junior Solution Architect at Red Hat is a technical person who collaborates with customers and helps them to be successful by using Red Hat products and services.
- Understand our customers’ challenges and requirements and address them with Red Hat technologies and solutions.
- Participate in the FASTER Program, a comprehensive 12-month onboarding and development program designed to provide you with the deep technical knowledge, customer engagement skills, and industry insights needed to excel.
- Gain hands-on experience with Red Hat's portfolio, learn from seasoned experts, and contribute to real-world customer solutions from day one.
- Build a strong support network of your Peers, Manager, Mentor and other Red Hatters within and outside of your team.
- Develop technical skills in the Red Hat portfolio that span Cloud, Automation and AI solutions by completing training programs and attaining industry-recognized certifications.
- Apply your technical skills as you engage in meaningful customer interactions, experiences and job shadowing opportunities.
- Support the Sales organization’s goals to deliver customer business value, advance opportunities by obtaining technical wins, educate customers, and increase sales pipeline and revenue.
Requirements
- Passion and curiosity for open source technology and desire to build a career within the Tech industry and expertise in emerging technologies
- Strong technical skills in computer science, IT, AI, or related fields gained through university programs, upskilling bootcamps, certificate programs, military experience, etc.
- Demonstrated experience applying technical, analytical, and problem-solving skills in an Enterprise IT-related project
- Motivation to engage in self-directed learning on new technologies
- Direct experience with any of Red Hat products; Red Hat Enterprise Linux, Red Hat OpenShift, Red Hat Ansible Automation Platform, Red Hat AI platform, and related technologies is also preferred
- Desire to be customer-focused, understanding customer needs and helping them achieve their goals
- Willingness to travel to customer sites depending on assignments and to work both in-person from a Red Hat Zurich office and remotely
- Effective communication (written and verbal) and presentation skills
- Ability to work independently and collaboratively with internal teams and external customers
- Some exposure to scripting languages (e.g., Python, Bash) or programming languages (e.g., Java, Go) is a plus
- Full professional proficiency in written and spoken English and German.
Benefits
- Unparalleled Onboarding and Development: Set yourself up for long-term success through our structured 12-month program, which provides you with dedicated mentorship, hands-on labs, certifications, and exposure to a wide range of technologies.
- Impactful Work: Contribute to solutions that empower businesses worldwide and shape the future of open source.
- Open Culture: Work in a collaborative environment where your ideas are valued.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement within a global leader.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
computer scienceITAIscripting languagesPythonBashJavaGoRed Hat Enterprise LinuxRed Hat OpenShift
Soft Skills
customer-focusedeffective communicationpresentation skillsanalytical skillsproblem-solving skillsself-directed learningcollaborativeindependent workmotivationcuriosity