Red Hat

Forward Deployed AI Engineer, Customer Adoption, Innovation

Red Hat

full-time

Posted on:

Location Type: Remote

Location: MassachusettsNorth CarolinaUnited States

Visit company website

Explore more

AI Apply
Apply

Salary

💰 $116,270 - $191,840 per year

Job Level

About the role

  • Lead Lighthouse Implementations: Lead the technical delivery for critical, high-profile customer Proofs of Concept (POCs) and production pilots.
  • Optimization & Architecture: Provide expert advice on inference sizing, configuration, and resource management.
  • Field Enablement & Asset Creation: Enable field teams by turning lessons from customer engagements into reusable assets.
  • Stakeholder Communication: Translate technical metrics into business value for technical teams and business stakeholders.
  • Product Feedback Loop: Act as a liaison between the customer and the Product and Engineering teams, ensuring real-world feedback prioritization.

Requirements

  • Consulting & Architecture Experience (10+ years’ experience): Proven experience in a technical consulting, professional services, or solutions architect role.
  • Deep OpenShift or Kubernetes Expertise (5+ years’ experience): Extensive hands-on experience with OpenShift or Kubernetes.
  • Performance & Optimization Mindset: Background or strong interest in system performance, and understanding concepts regarding latency, throughput, and efficient resource utilization.
  • Inference background (2+ years’ experience): Familiarity with inference technologies such as Kserve, vLLM, and potentially llm-d.
  • Functional Python Skills: Capable of reading and writing Python code to script automation or interact with necessary libraries.
  • Communication Skills: Excellent written and verbal communication skills in English, confident in presenting to various audiences.
Benefits
  • Comprehensive medical, dental, and vision coverage
  • Flexible Spending Account - healthcare and dependent care
  • Health Savings Account - high deductible medical plan
  • Retirement 401(k) with employer match
  • Paid time off and holidays
  • Paid parental leave plans for all new parents
  • Leave benefits including disability, paid family medical leave, and paid military leave
  • Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, and employee assistance program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
OpenShiftKubernetesPythoninference technologiesKservevLLMllm-dsystem performancelatencythroughput
Soft Skills
communication skillsstakeholder communicationconsulting experienceleadershippresentation skills