
Forward Deployed AI Engineer, Customer Adoption, Innovation
Red Hat
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • North Carolina • United States
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Salary
💰 $116,270 - $191,840 per year
Tech Stack
About the role
- Lead Lighthouse Implementations: Lead the technical delivery for critical, high-profile customer Proofs of Concept (POCs) and production pilots.
- Optimization & Architecture: Provide expert advice on inference sizing, configuration, and resource management.
- Field Enablement & Asset Creation: Enable field teams by turning lessons from customer engagements into reusable assets.
- Stakeholder Communication: Translate technical metrics into business value for technical teams and business stakeholders.
- Product Feedback Loop: Act as a liaison between the customer and the Product and Engineering teams, ensuring real-world feedback prioritization.
Requirements
- Consulting & Architecture Experience (10+ years’ experience): Proven experience in a technical consulting, professional services, or solutions architect role.
- Deep OpenShift or Kubernetes Expertise (5+ years’ experience): Extensive hands-on experience with OpenShift or Kubernetes.
- Performance & Optimization Mindset: Background or strong interest in system performance, and understanding concepts regarding latency, throughput, and efficient resource utilization.
- Inference background (2+ years’ experience): Familiarity with inference technologies such as Kserve, vLLM, and potentially llm-d.
- Functional Python Skills: Capable of reading and writing Python code to script automation or interact with necessary libraries.
- Communication Skills: Excellent written and verbal communication skills in English, confident in presenting to various audiences.
Benefits
- Comprehensive medical, dental, and vision coverage
- Flexible Spending Account - healthcare and dependent care
- Health Savings Account - high deductible medical plan
- Retirement 401(k) with employer match
- Paid time off and holidays
- Paid parental leave plans for all new parents
- Leave benefits including disability, paid family medical leave, and paid military leave
- Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, and employee assistance program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
OpenShiftKubernetesPythoninference technologiesKservevLLMllm-dsystem performancelatencythroughput
Soft Skills
communication skillsstakeholder communicationconsulting experienceleadershippresentation skills