Red Hat

Principal Business Systems Analyst – Red Hat Training

Red Hat

full-time

Posted on:

Location Type: Hybrid

Location: PuneIndia

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Job Level

Tech Stack

About the role

  • Meet regularly with key business stakeholders, assisting them with translating requirements into technical solutions and advising them on trade-offs and long-term impacts of requirements/enhancement requests.
  • Work with the vendor to manage application enhancements, resolve technical issues, and align priorities with business objectives.
  • Configure system settings and options; plans and executes unit, integration, end-to-end and acceptance testing in conjunction with QA Engineers to meet business requirements.
  • Identify gaps and provide technical expertise in business requirements for system functional specifications and scale new and current systems, processes, and procedures in a cost-effective manner.
  • Manage several application requirements and various prioritization requests from multiple stakeholders.
  • Lead cross-portfolio initiatives to align business, technology, and data strategy with enterprise goals.
  • Mentor junior analysts and team members, providing guidance, training, and performance feedback.
  • Develop documentation including business requirement docs, statements of work, Jira cards, flow charts, slide decks, and other visuals.
  • Review business processes and research new IT advancements to make systems more modern.
  • Identify and evaluate AI/automation opportunities within business processes to improve efficiency, accuracy, and user experience.
  • Develop a deep understanding of products and vision to help guide technical development.

Requirements

  • 7+ years experience working as business systems analyst in full project management lifecycles for software development, implementation, and maintenance projects.
  • 3+ years experience defining and maintaining business/technical strategies and roadmaps.
  • 2+ years experience acting in a leadership role and mentoring junior associates.
  • Demonstrated success in learning new technologies and influencing the technical direction of products.
  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
  • Ability to manage multiple application requirements for multiple platforms simultaneously, prioritizing work across multiple teams and stakeholders.
  • Excellent verbal and written English communication skills.
  • Experience working on agile development teams (Scrum, Kanban).
  • Experience with source code control platforms, preferably Git.
  • Experience using Jira or similar project management tools.
  • Relevant certifications, such as PMP or Six Sigma, are a plus.
Benefits
  • Flexible working hours
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business systems analysisproject managementagile developmentsoftware developmenttechnical strategytroubleshootingAI/automation evaluationsystem configurationtesting (unit, integration, end-to-end, acceptance)documentation development
Soft Skills
problem solvingleadershipmentoringcommunicationcollaborationjudgmentprioritizationstakeholder managementtraininginfluencing
Certifications
PMPSix Sigma