Red Clover

Business Operations

• Manage accounts receivable, invoicing, payment processing, collections, member billing, and financial reconciliations for both the Guild and Foundation.
• Generate financial reports, post weekly batches and settlements, prepare sales tax worksheets, and support month-end reconciliation activities with an outside accounting firm.
• Contribute to annual budget preparation and monitor departmental spending against established budgets.
• Assist in maintaining data integrity, build reports and dashboards, and support ongoing CRM management.
• Manage software licensing, user provisioning, renewals, and vendor relationships for the organization's cloud-based platforms.
• Participate in planning activities for future database migration and system implementation projects, including documenting business requirements and reviewing functional specifications.
• Coordinate office operations, including facilities, utilities, telecommunications, vendor management, and basic IT support with external service providers.
• Support operational workflows for Contract Services safety courses, the online merchandise store, and annual awards fulfillment.
• Perform other job-related duties as assigned.

Business Operations Manager

Human Resources

• Assist project consultants in preparation of client deliverables. Key areas include, but are not limited to, HR process design (recruiting, on boarding, performance management), learning and development, change and people transition management.
• With guidance, support clients in the day-to-day HR needs, including employee relations, hiring, onboarding and HR administration support
• Provide clients with HR metrics and reports, offering insights to improve their workforce management.
• Contribute to internal projects and the company's HR knowledge base including best practices, templates, and process design.

HR Associate

Revenue Operations

• Create visibility, accountability, and organization that helps APC generate more revenue
• Own and improve systems that power revenue generation
• Build reporting libraries and process documentation
• Ensure critical information is accessible and actionable
• Support sales and client engagement teams in pipeline management and forecasting

Business Operations Manager

HR Associate

Revenue Operations Manager