Head of Client Services

Red Antler

full-time

Posted on: 3/6/2026

Location Type: Hybrid

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About the role

Build the Team: Recruit, mentor, and grow a dynamic, diverse team, establishing a structure that is able to partner with a wide range of client types and stages.
Set the Standard: Establish and continuously elevate Red Antler’s approach to client partnership—championing creative ambition and deep relationship building.
Drive Growth and Profitability: Identify new opportunities for partnership and expansion within client organizations, supporting Red Antler’s vision for growth.
Champion Communication: Create clarity and confidence—internally and externally—by setting the bar for clear, effective communication at every touchpoint.
Model Collaboration: Work seamlessly with strategy, creative, and leadership teams to deliver integrated, breakthrough work that sets clients (and us) apart.
Operationalize Excellence: Define best practices, processes, and tools that ensure our client service offering scales profitably as our impact grows.

15+ years in client services, account management, or related roles in high growth agency and creative environments
Experience managing and growing multi-million dollar accounts
Demonstrated experience recruiting, leading, and scaling client service teams
A clear, inspiring communicator who makes complex ideas simple and actionable
Expertise in building and nurturing long-term client relationships rooted in trust, transparency, and shared ambition
Proven ability to operate at the executive level and collaborate across disciplines
Passion for creativity, innovation, and the business of brand building.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

mentoringrelationship buildingcommunicationcollaborationleadershipcreativityinnovationclient servicestrategic thinkingproblem solving