Recuro Health

Account Manager

• Strategically manage a book of business above 1 million in revenue.
• Ensure timely update of client, prospects, partners, and vendors.
• Demonstrate the ability to illustrate the value of products and services to create growth.
• Manage and support proactive strategies and processes for strategic accounts.
• Activities include monitoring utilization and growth data.
• Proactively identify upsell and cross-sell opportunities within existing clients.
• Ensure high client satisfaction and retention rates by addressing issues quickly.
• Develop account growth strategies and success plans tailored to client business objectives.
• Act as a trusted advisor, leveraging healthcare and industry knowledge.
• Work closely with internal teams to deliver on client expectations and support growth initiatives.
• Maintain accurate pipeline, forecast, and account activity in CRM systems.

Senior Account Manager

SDET

• Help lead the design, development, and maintenance of scalable automation testing framework for our telehealth platform.
• Adhere to and help maintain high engineering quality standards.
• Mentor team members of QA engineers.
• Play a critical role in improving product quality, accelerating release cycles, and embedding testing best practices across our engineering teams.
• Design, build, and maintain robust, scalable, and maintainable test automation frameworks.
• Develop automated UI, API, and integration tests to ensure high product quality.
• Integrate automated tests into CI/CD pipelines to enable continuous testing.
• Collaborate with product managers, engineers, and stakeholders to deeply understand requirements, acceptance criteria, and system architecture.
• Identify, document, and track defects; drive root-cause analysis and collaborate with engineering to resolve systemic quality issues.

Senior Account Manager

Senior Software Development Engineer in Test – SDET