Recruityard

Customer Support

• Provide support to high-level clients via chat, email, and phone.
• Assist customers with the self-serve advertising platform and related tools.
• Deliver pre- and post-sales support for digital advertising products.
• Troubleshoot and resolve technical issues, such as bugs or delivery errors.
• Communicate updates and resolutions to clients in a timely and professional manner.
• Identify opportunities for customers to enhance their advertising performance.
• Gather client feedback and share product insights to improve user experience.

Customer Support, German

Account Executive

• Develop and execute a strategic plan for your assigned business portfolio.
• Build and expand existing and new client relationships to increase revenue in key product areas.
• Meet and exceed sales targets and capitalize on B2B opportunities within the marketing and technology sectors.
• Conduct virtual meetings to maintain and strengthen business relationships.
• Use a consultative sales approach to understand client goals and propose tailored solutions.
• Educate clients on how to leverage business opportunities, translating their objectives into actionable strategies.
• Serve as the main point of contact for clients in your portfolio, providing expert advice and recommendations.
• Stay up to date with product knowledge, best practices, and market trends to deliver effective solutions.
• Consistently achieve quarterly sales goals and key performance indicators (KPIs).

Italian Account Executive – B2B Sales

• Represent the brand directly to its customers
• Handle a variety of interactions—responding to concerns, providing helpful information, or engaging on social media
• Use active listening and strong communication skills to understand each situation clearly
• Address queries efficiently, giving special attention to sensitive inquiries
• Develop an understanding of the product range and help shape a high-quality support experience
• Contribute ideas to improve processes and service standards

Customer Care Agent, Portuguese

• As a Consumer Care Specialist, you will represent the brand directly to its customers
• You’ll handle a variety of interactions—responding to concerns, providing helpful information, or engaging on social media—all with the goal of making the customer experience smoother and more positive
• You’ll use active listening and strong communication skills to understand each situation clearly and address it efficiently
• You’ll also give special attention to sensitive inquiries, develop an in-depth understanding of the product range, and help shape a high-quality support experience
• Your input and ideas will play a key role in improving processes and strengthening our service standards

Customer Care Agent, Spanish

Dutch Account Executive – B2B Sales

French Account Executive – B2B Sales

• Develop and execute a strategic plan for your assigned business portfolio
• Build and expand existing and new client relationships to increase revenue in key product areas
• Meet and exceed sales targets and capitalize on B2B opportunities within the marketing and technology sectors
• Conduct virtual meetings to maintain and strengthen business relationships
• Use a consultative sales approach to understand client goals and propose tailored solutions
• Educate clients on how to leverage business opportunities, translating their objectives into actionable strategies
• Serve as the main point of contact for clients in your portfolio, providing expert advice and recommendations
• Stay up to date with product knowledge, best practices, and market trends to deliver effective solutions
• Consistently achieve quarterly sales goals and key performance indicators (KPIs)

Spanish Account Executive – B2B Sales

Consultant

• Handle inbound customer calls related to contract cancellations.
• Advise customers on available services and offers to retain or increase subscription value.
• Upsell and cross-sell relevant products and services.
• Maintain a high level of customer satisfaction and loyalty.
• Achieve defined quality and performance standards.

Customer Support, German

Italian Account Executive – B2B Sales

Customer Care Agent, Portuguese

Customer Care Agent, Spanish

Dutch Account Executive – B2B Sales

French Account Executive – B2B Sales

Spanish Account Executive – B2B Sales

German Customer Consultant – Retention

Customer Support, German