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Italian Sales Advisor
RecruityardProvide technical support to Italian-speaking customers in a remote position. Identify sales opportunities and promote solutions to improve customer experience.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Fluency in Italian and English, combined with strong technical support and sales experience, enables effective communication and problem-solving for customer needs. Proficiency in digital tools enhances the ability to deliver exceptional customer service in a fast-paced environment.
Highest-signal resume keywords
Fluent ItalianFluent EnglishTechnical Support ExperienceSales ExperienceCustomer-Oriented
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Strong Communication SkillsProblem-Solving SkillsTarget-Driven
Tools & Technologies
Digital Tools
Industry Keywords
Contact CentreCustomer ExperienceTechnical IssuesAccount ManagementBilling Enquiries
About the role
Key responsibilities & impact- Provide technical support to Italian-speaking customers via phone, email and chat.
- Troubleshoot technical issues and guide customers through solutions.
- Identify customer needs and recommend relevant products or services.
- Promote upgrades and additional solutions whenever appropriate.
- Handle account, billing and service-related enquiries.
- Escalate complex technical issues when necessary.
- Deliver an outstanding customer experience while achieving sales targets.
Requirements
What you’ll need- Fluent Italian and English (minimum C2).
- Previous sales experience is mandatory.
- Experience in Technical Support or a Contact Centre is an advantage.
- Strong communication, sales and problem-solving skills.
- Comfortable using digital tools and technology.
- Customer-oriented, target-driven and able to work in a fast-paced environment.
Benefits
Comp & perks- 100% Remote position within mainland Portugal.
- Permanent contract after 6 months.
- Rotating schedule, Monday to Sunday, between 7:00 AM and 9:00 PM (8-hour shifts).
- Paid training and full onboarding.
- Private health insurance.
- Career development and internal growth opportunities.
- International and multicultural work environment.