Lead workforce planning and resource allocation initiatives to enhance operational effectiveness.
Analyze workforce data and trends to forecast current and future talent needs.
Partner with leadership and stakeholders to align people strategies with business priorities.
Manage projects end-to-end, ensuring quality, timelines, and deliverables are met.
Supervise, coach, and mentor team members to support performance and professional growth.
Identify process improvements and lead initiatives that enhance efficiency and service delivery.
Address challenges and conflicts professionally while promoting collaboration and accountability.
Encourage the use of digital tools and analytics to support data-driven decision-making.
Uphold professional, ethical, and technical standards while reinforcing organizational values.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field.
7+ years of solid WFM experience in consulting, technology, or ITES environments
Experience in workforce planning, resource management, or operational leadership roles.
Working knowledge of Microsoft Office and digital analytics tools such as Power BI, Tableau, or Alteryx.
Exposure to audit-related processes, reporting, or operational analysis is an advantage.
Solid understanding of accounting and general business concepts.
Proven ability to coach and mentor team members and support career development.
Excellent interpersonal and communication (written & verbal) skills.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

workforce planningresource managementoperational leadershipdata analysisprocess improvementaccounting conceptsbusiness administration

Soft Skills

coachingmentoringinterpersonal skillscommunication skillsconflict resolutioncollaborationaccountability

Certifications

Bachelor's degree in Human ResourcesBachelor's degree in Business Administration