Settlement Support Administrator
Reed
Office and Sales Administrator
RecruitMyMom
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 ZAR 25,000 - ZAR 30,000 per month
Job Level
Mid-LevelSenior
About the role
- Answering incoming calls and making outbound calls to book customer appointments.
- Following up on quotes, conducting sales calls, and upselling services where appropriate.
- Managing the CRM system by capturing enquiry details accurately and maintaining records.
- Scheduling and delegating jobs to engineers, ensuring efficient booking management.
- Preparing and sending invoices, following up on outstanding payments, and processing deposits.
- Ordering parts, sourcing the best prices, and coordinating with suppliers.
- Assisting with social media management, including content creation and posting (depending on candidate’s experience).
- Supporting email marketing initiatives such as seasonal promotions, referral offers, and discount campaigns.
Requirements
- Proven administrative experience with strong organisational skills.
- Excellent telephone manner and ability to handle customer interactions with professionalism.
- Sales experience with confidence in upselling and closing opportunities.
- Strong attention to detail with proficiency in CRM systems.
- Ability to prioritise tasks, manage multiple responsibilities, and work independently.
- Familiarity with social media and email marketing would be advantageous.
Benefits
- Remote opportunity - Monday to Friday, 10:00 – 18:00
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
CRM systemssalesupsellinginvoicingemail marketingsocial media managementcontent creationappointment schedulingrecord maintenanceparts ordering
Soft skills
organizational skillstelephone mannercustomer interactionattention to detailtask prioritizationindependent workprofessionalismmulti-taskingcommunicationdelegation