Administration

• Monitor inbound mailboxes to which referrals are issued and ensure referrals are received and processed in a timely manner
• Check referrals for required details and query any clarifications or changes with relevant authority
• Transfer referral details to the appropriate CRM, ensuring all required fields are completed correctly
• Respond to or signpost questions relating to the AIRE programme
• Administer clerical referral processes to support delivery of DWP contracts
• Accurately capture participant and service data and maintain database integrity across multiple databases
• Update daily records on activity, outcomes and performance metrics as specified by Line Manager
• Evidence achievement of daily, weekly and monthly performance and productivity targets across AIRE services
• Rectify inaccuracies identified by MI and Commissioner Reports through data cleanse activities

Settlement Support Administrator

LMS Administrator

Flight Administrator

Contracts Administrator

Revenue, COGS & Receivables Administrator

Payables & Expense Administrator