RecruitMyMom

Tech Support Consultant

RecruitMyMom

full-time

Posted on:

Location Type: Remote

Location: South Africa

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Salary

💰 ZAR 15,000 - ZAR 20,000 per month

About the role

  • This is a remote position.
  • A boutique consulting firm is looking for a full-time, remote Zoho & Tech Support Consultant to support delivery across Zoho-based systems, client support, and technology-driven consulting projects.
  • This role is ideal for someone early in their career with a strong interest in technology, systems, and automation, who is eager to grow into a fully-fledged Zoho and consulting specialist.
  • You’ll work closely with senior consultants, developers, and clients across the United States and South Africa, gaining hands-on exposure to real-world implementations while developing both technical and consulting skills.
  • The role operates in a remote environment aligned to US business hours and offers clear learning and growth opportunities.
  • Assist with the administration and configuration of Zoho applications, including Zoho CRM, Zoho Desk, Zoho Creator, and Zoho Book.
  • Maintain and update system records, user access, and permissions.
  • Support data integrity and system cleanliness through regular audits.
  • Provide first-line technical support to internal teams and clients.

Requirements

  • 1- 2 years of work experience, including internships or entry-level roles.
  • Exposure to Zoho (Zoho CRM, Zoho Desk, Zoho Creator, Zoho One) or a strong willingness to learn quickly.
  • Strong interest in technology, systems, and process improvement.
  • Strong communication, problem-solving, and analytical skills.
  • Ability to work independently while collaborating within a remote team.
  • Tech-savvy with a strong systems and automation mindset.
  • High attention to detail and data accuracy.
  • Clear, professional written and verbal communication.
  • Strong organisational and time management skills.
  • Positive, collaborative, and coachable attitude.
  • Proactive and resourceful approach to problem-solving.
  • Fast learner with the ability to adapt to new tools and platforms.
  • High level of integrity and professionalism.
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Zoho CRMZoho DeskZoho CreatorZoho Onedata integritysystem auditstechnical supportsystem configurationprocess improvementautomation
Soft Skills
communicationproblem-solvinganalytical skillsattention to detailorganizational skillstime managementcollaborative attitudeproactive approachresourcefulnessadaptability