Under the general direction of the Vice President, Product Development, the Quality Assurance Analyst is responsible for creating test plans, executing the plans, and documenting issues
This position is responsible for ensuring the quality of the product
Evaluate and test software programs to verify that programs function according to their requirements
Validate that software performs to established guidelines
Write, review, revise, and verify quality standards and test procedures for program design and product evaluation
Participate in review of standards, procedures, tools and process
Monitor, manage and communicate with developers on defects
Prepare and develop test strategies and test plans
Assist project leaders in solving QA issues
Work collectively to solve defects
Contribute to the growth of the company by advancing skill set, working with the development team to improve the code base and seeking opportunities to improve the company’s tools and processes
Requirements
A four-year bachelor’s degree is required or a minimum of five (5) years of related and progressively responsible experience in Software Testing or Quality Assurance
Experience in healthcare using Epic, pharmacy, healthcare claims or PBM industry is preferred
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems
Experience and understanding of the healthcare industry preferred
Ability to communicate strategies and technical information, both orally and in writing, in a manner that establishes understanding for technical audiences
Excellent analytical skills relative to data analysis, data auditing, and data testing – proven familiarity and comfort understanding/utilizing spreadsheets and databases
Analytical skills required to understand customer and operational processes
Proven ability to uncover and interpret stated requirements to develop deep understanding necessary to recommend an optimal technical solution
Strong written and verbal communication and time management skills
The ability to work well within both a large team and individual project teams
Detail-oriented focus on completion of work within budget and timelines
Benefits
medical, dental, and vision care
comprehensive suite of benefits focusing on physical, emotional, financial, and social wellness
support for working families, including backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities
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