Associate Program Manager
Recruiting.com
full-time
Posted on:
Location Type: Remote
Location: Canada
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About the role
- Maintenance of a territory caseworker assignment
- Ongoing maintenance of the assigned projects
- Monitoring: Protocol adherence
- Documentation in case files (electronic and hard files)
- Database use and accuracy of information collected
- Phone calls for accuracy of content and telephone etiquette
- Participation in client consultations and working sessions in collaboration with the manager or in the manager’s absence
- Identification of training needs based on monitoring and lead refresher training as required and determined necessary in collaboration with the manager
- With the manager, participate in the hiring and training process of new staff
- Identification of needs for modification of program database, protocols and current processes
- Daily and on-going client project communications
- Assistance and back up to the manager
- Client reporting
- Responsible to report all Adverse Events to the assigned units/departments
- The Associate Program Manager will also be assigned other duties and tasks as required from time to time
Requirements
- Post-secondary education or equivalent in a related discipline
- Minimum of 3 years’ experience in the healthcare, pharmaceutical or biotechnology industry (or similar)
- RN/RPN license an asset
- Bilingualism (French/English) is an asset
- Project management experience is an asset
Benefits
- Health insurance
- Dental care
- Vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementdatabase managementdocumentationprotocol adherenceclient reportingtraining needs identificationtelephone etiquetteclient consultationsprogram modificationadverse event reporting
Soft Skills
communicationcollaborationorganizationalleadershipinterpersonalproblem-solvingattention to detailadaptabilitytime managementteamwork
Certifications
RN licenseRPN license