Recruiting.com

Account Manager – Freight/Logistics

Recruiting.com

full-time

Posted on:

Location Type: Remote

Location: Maryland • Ohio • United States

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Salary

💰 $74,000 - $105,820 per year

About the role

  • Develop and sustain long-term customer relationships while engaging customers at all levels, including senior levels of the customer’s organization to drive optimal customer experience.
  • Operates as a point of escalation, proactively identifying best practices.
  • Plans, executes, problem-solve and monitors initiatives that impact internal and external customers.
  • Communicate effectively with both internal and external senior-level management to understand customer needs, maximizing retention and growth.

Requirements

  • Requires broad training in fields such as business administration, project/program management, healthcare management, accounting, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year bachelor’s degree or requires three-five plus years of directly related and progressively responsible experience.
  • Healthcare and/or Logistics experience preferred
  • Experience in region account planning and execution required
  • Strong verbal and written communication, strategic planning, and project management skills.
  • Analytical and process-oriented mindset
  • Strong customer service skills able to courteously interact with customer to ensure a positive customer experience.
  • Demonstrated project management skills, including the ability to lead, manage, & support multiple projects with diverse scope in a cross-functional environment.
Benefits
  • Medical, dental, and vision care
  • Backup dependent care
  • Adoption assistance
  • Infertility coverage
  • Family building support
  • Behavioral health solutions
  • Paid parental leave
  • Paid caregiver leave
  • Professional development resources
  • Opportunities to participate in mentorship programs and volunteer activities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementaccount planningstrategic planninganalytical skillsprocess-oriented mindset
Soft Skills
customer servicecommunicationproblem-solvingrelationship buildingleadership
Certifications
bachelor's degree