Gestionnaire de Cas, Bilingue
Recruiting.com
Bilingual Field Nurse Case Manager
Recruiting.com
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Practice Management: Reviews patient status and assists the prescribing physician to prepare Special Authorization (SA) petitions.
- Patient Support: Provides therapy guidelines/education on the program and ensures patient services are coordinated and tracked in a timely manner.
- Administer medications (IV, IM and SC) in the patient’s home or specialty clinics setting.
- Monitor post-injection/infusion treatments as well as chart and report on all activities as directed by program protocols.
- Provide patient education based on program protocols, individually or in groups.
- Coordinate daily with patients, case managers, physicians, scheduling and other departments to meet established timelines.
- Participate in scheduled KOL physician meetings with pharmaceutical representatives.
- Proactively provides assistance to resolve client issues with regards to assigned physicians.
- Electronically updates the Customer Relationship Management (CRM) tool by providing timely patient and clinic information.
- Support and mentorship with peers through regular communication.
- Act as a liaison and provide ongoing feedback to the Program Manager.
Requirements
- Qualified registered nurse (RN) diploma and/or Nursing Bachelor Degree
- Registration with the College of Nurses in the province of employment is required
- Healthcare provider CPR certificate required
- 3 to 5 years of nursing experience required
- 1 year of regular IV initiation and infusion experience
- Experience in a critical care, emergency, acute care inpatient/outpatient or homecare setting are considered assets
- ACLS, CVAA Certification, and central venous lines/port experience are considered assets
- Knowledge of private and public reimbursement structure, systems, and process.
- Experience with reimbursement billing, special access, appeals process and conducting field-based reimbursement support and consultation is an asset.
- Access to a home computer with an internet connection, printer, fax machine, and cell phone for making and confirming appointments/assignments
- Flexibility in order to provide services for pre-scheduled and occasional last minute patient appointment requests
- Able to work autonomously with little supervision as part of a larger remote team
- Able to travel to clinics and homecare appointments within a set geographical boundary
- Bilingualism: fluency in French and English is required. The successful candidate will /may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams.
Benefits
- We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day.
- In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.
- This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
- To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IV initiationinfusion experiencenursing experiencepatient educationreimbursement billingspecial accessappeals processcritical careacute carehomecare
Soft skills
communicationmentorshipproblem-solvingautonomyflexibilitycoordinationteamworkliaisonclient supporttime management
Certifications
Registered Nurse (RN)Nursing Bachelor DegreeHealthcare provider CPR certificateACLS CertificationCVAA Certification
