Section Manager
Desjardins
Field Case Manager
Recruiting.com
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Customize program elements to meet the needs of assigned prescribing physicians
- Review patient status and assist the prescribing physician to complete patient enrolment
- Prepare payer forms to access public or private coverage by reviewing patient charts
- Develop strong working relationships with physicians and physician office staff
- Proactively provide assistance to resolve issues with regards to assigned physicians
- Provide training to physicians and clinics on program and new initiatives approved by the manufacturer
- Acts as a liaison and provide ongoing feedback to the Program Manager
- Complete all relevant reports as per specified timelines and as per required standards
- Welcome each patient to the program and capture required patient information
- Provide reimbursement payer guidelines to patients and physicians
- Ensure patient services are coordinated and tracked
- Confirm outcome of reimbursement navigation with the patient
- Provide information and navigate patient through financial assistance
- Assist patient with pharmacy selection and coordinate drug delivery
- Report Adverse Events / Severe Adverse Events following program Standard Operating Procedures
- Assist in training and development of new FCM as needed
- Participate in scheduled physician meetings with Pharmaceutical team.
Requirements
- A Bachelor’s degree in health care or a related discipline, or a nurse diploma
- Requires a minimum five (5) years in the healthcare, pharmaceutical or insurance industry or related experience
- Licensed Nurse (RN or RPN/LPN) with active registration from the College of Nurses in the province of employment is required
- Case management experience preferred; minimum three (3) years nursing experience in a clinic setting is an asset
- Available to travel within an assigned territory, some overnight travel may be required
- Valid Driver’s License, current auto insurance policy and access to reliable transportation, for regional travel
- Strong analytical skills including interpretation of regulation and legislation
- Fluency in French and/or English may be required depending on program and geographic location.
Benefits
- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Volunteer activities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
case managementpatient enrollmentreimbursement navigationpatient information captureadverse event reportingfinancial assistance navigationdrug delivery coordinationpayer form preparationregulation interpretationnursing experience
Soft skills
relationship buildingproblem solvingtraining and developmentcommunicationanalytical skillsliaisonteam collaborationorganizational skillsproactive assistancefeedback provision
Certifications
Licensed Nurse (RN or RPN/LPN)active registration from the College of Nurses
