Bilingual Insurance Claims Assessor
Recruit Action inc.
contract
Posted on:
Location Type: Remote
Location: Canada
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Salary
💰 CA$18 per hour
About the role
- Review plan member or dependent coverage and eligibility.
- Confirm applicable contract provisions for each claim.
- Verify enrolment and beneficiary details.
- Analyze proof of death or loss documentation.
- Review supporting medical, police, and investigative reports.
- Calculate eligible benefits based on policy terms.
- Prepare and maintain claim system records for payment and audit purposes.
- Communicate claim decisions to beneficiaries and clients with empathy and clarity.
- Support beneficiaries and family members in obtaining required documents.
- Assist plan sponsors with questions regarding enrolment and claim submission.
Requirements
- High school diploma required.
- 0–2 years of related experience; training will be provided.
- Previous experience in life or disability claims is an asset.
- Experience in the group benefits or insurance industry preferred.
- Ability to interpret contractual wording is an advantage.
- Bilingual in English and French to support clear, empathetic communication with clients and beneficiaries.
- Ability to show empathy and professionalism in sensitive situations.
- Strong analytical, time management, and organizational skills.
- Proficiency in Microsoft Outlook, Teams, Word, and Excel.
- Capacity to assess risk and make sound decisions independently.
- Flexibility to work additional hours as needed.
- Ability to work effectively both independently and as part of a team.
Benefits
- Enjoy the flexibility of remote work.
- Training provided.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims analysisbenefit calculationcontract interpretationrisk assessment
Soft skills
empathyprofessionalismanalytical skillstime managementorganizational skillscommunication skillsteamworkindependence
Certifications
high school diploma