Reconomy

Customer Care Specialist

Reconomy

full-time

Posted on:

Location Type: Hybrid

Location: Bucharest • Romania

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About the role

  • Support the customer by phone and/or email during the pre-commercial registration phase, as well as later for other obligations for already registered customers (market entry declarations, marketing of new products)
  • Reporting activities (reporting to the coordination center and data consolidation for the Group)
  • Support the updating of data in commercial contracts (prices, time references, regulatory updates, internal policies)

Requirements

  • Environmental regulations
  • Target market
  • Proficiency in English
  • Portals of national registries
  • Microsoft Navision and Business Central
  • Microsoft Office
  • Processing and analysis of customer data
  • Detail-oriented
  • Communication skills
  • Customer Service skills
  • Problem solving
  • Scientific degree
Benefits
  • This role offers you the chance to work in a friendly, diverse and international environment, along with colleagues who will share your passion for innovation, agile-working and growth. You will also be able to develop your skills within the exciting and challenging market of Reverse Logistics!
  • Hybrid working environment
  • Training and development to keep you in touch with the latest technologies and the opportunities to apply your learning.
  • We offer a competitive salary alongside other benefits*
  • Our office is easily accessible located near the city center of Bucharest, and designed to make you feel at home
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data consolidationcustomer data processing and analysisenvironmental regulations
Soft Skills
detail-orientedcommunication skillscustomer service skillsproblem solving
Certifications
scientific degree