Compliance Administrator
Reconomy
full-time
Posted on:
Location Type: Hybrid
Location: Stratford-upon-Avon • United Kingdom
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Salary
💰 £13 per hour
About the role
- Accurately process a variety of administration tasks, including new applications and contact/company changes
- Provide ad hoc administration duties and support to other departments when required
- Deliver excellent customer service, both on the telephone and via email
- Develop an understanding of all operational activities within Valpak in order to confidently assist the Contact
- Centre with both outbound and inbound calls
- Play a key role in the Dataround processes, including logging data forms, following up verification forms and assisting with incoming members queries
- Encourage and promote high standard of administration within the team and company
- Consider and implement process improvement where possible within the team
- Support other departments in the auditing of essential documentation required by the regulations
- Co-ordinate Area Safety and ISO Inspections with other departments
- Report H & S stats to HR Director
- Ensure a high standard of accuracy is achieved for all member contact details
- Ensure administrative tasks are carried out in an accurate and timely manner
- Develop a good understanding of the wider Valpak services and how they fit into the business
- Ensure that a high level of customer service is delivered at all times
- Demonstrate excellent communication skills
Requirements
- Educated to a minimum of A Level or equivalent
- An outstanding eye for detail with a drive to provide exceptional administration support
- Customer focused with strong communication skills
- Capability to multitask, prioritise and manage own workload
- Able to work well under pressure
- Able to pick up new skills and knowledge quickly and learn and develop in an ever changing company
- IT literate: Word, Excel and Access
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
administration tasksdata loggingprocess improvementauditingcustomer service
Soft skills
attention to detailcommunicationmultitaskingprioritizationtime managementability to work under pressureadaptability
Certifications
A Level or equivalent