Reconomy

Compliance Administrator

Reconomy

full-time

Posted on:

Location Type: Hybrid

Location: Stratford-upon-Avon • United Kingdom

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Salary

💰 £13 per hour

About the role

  • Accurately process a variety of administration tasks, including new applications and contact/company changes
  • Provide ad hoc administration duties and support to other departments when required
  • Deliver excellent customer service, both on the telephone and via email
  • Develop an understanding of all operational activities within Valpak in order to confidently assist the Contact
  • Centre with both outbound and inbound calls
  • Play a key role in the Dataround processes, including logging data forms, following up verification forms and assisting with incoming members queries
  • Encourage and promote high standard of administration within the team and company
  • Consider and implement process improvement where possible within the team
  • Support other departments in the auditing of essential documentation required by the regulations
  • Co-ordinate Area Safety and ISO Inspections with other departments
  • Report H & S stats to HR Director
  • Ensure a high standard of accuracy is achieved for all member contact details
  • Ensure administrative tasks are carried out in an accurate and timely manner
  • Develop a good understanding of the wider Valpak services and how they fit into the business
  • Ensure that a high level of customer service is delivered at all times
  • Demonstrate excellent communication skills

Requirements

  • Educated to a minimum of A Level or equivalent
  • An outstanding eye for detail with a drive to provide exceptional administration support
  • Customer focused with strong communication skills
  • Capability to multitask, prioritise and manage own workload
  • Able to work well under pressure
  • Able to pick up new skills and knowledge quickly and learn and develop in an ever changing company
  • IT literate: Word, Excel and Access
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
administration tasksdata loggingprocess improvementauditingcustomer service
Soft Skills
attention to detailcommunicationmultitaskingprioritizationtime managementability to work under pressureadaptability
Certifications
A Level or equivalent