Recognise Bank

People Operations

• Implement and deliver the People Strategy and DEI Strategy set by the COO, turning direction into delivered outcomes.
• Lead and line manage the People team, allocating ownership of core areas and developing the team’s capabilities.
• Own the People operating model, service SLAs and knowledge base; produce People MI and the Organisational Health Dashboard.
• Maintain and update People policies, the Employee Handbook, Code of Conduct (together with Compliance), People Standard Operating Procedures and the Employee Relations toolkit for the People team.
• Own Health & Safety, DSE and risk assessment obligations and return-to-work processes.
• Prepare committee and governance packs as required by the COO, support people-related governance under SMCR.
• Own ER case management with the support of the COO and General Counsel, applying the ER toolkit and ensuring consistent, well-documented outcomes in line with applicable laws and regulations.
• Support organisational structure, role architecture, JDs, headcount, the skills library and competency framework.
• Own the recruitment process, sourcing strategy and EVP, manage onboarding, induction, manager guidance, probation and offboarding.
• Run goal setting, performance management, calibration, underperformance and PIP processes.
• Own career pathways, succession planning, leadership and next generation development and coaching.
• Manage salary bands, pay structures, benchmarking, benefits, bonus and recognition processes.
• Oversee payroll input, background checks, screening and RTW checks.
• Own employee engagement and listening, the wellbeing strategy, mental health first aiders and the social committee.

Senior People Manager

Security Engineer

• Sitting in our 2nd Line Function, the Information Security Officer (ISO) plays a pivotal role in helping the bank achieve its growth ambitions in a compliant and secure manner.
• Working with the Chief Risk Officer and Data Protection Officer the role holder will ensure the bank has robust and proportionate policies, standards and control frameworks in place.
• Working with 1st Line colleagues from across the bank, particularly those responsible for Information Security, IT, Operational Resilience and the management, storage and use of data, will provide independent assurance of the efficacy of the control environment and support the delivery of projects and transformational change.
• A trusted expert and critical friend, the individual will be responsible for working directly with the bank’s Executive Team and Board to ensure they have a transparent understanding of the bank’s risk posture and responsible for increasing Information Security awareness, skills and understanding across the bank.

Information Security Officer

Business Analyst

• Map lending journeys and operational processes to identify customer pain points, inefficiencies and opportunities for improvements
• Plan and facilitate workshops with cross-functional teams to gather align objectives and analyse business requirements
• Document these requirements into clear, comprehensive product specifications and user stories ready for development
• Collaborate with stakeholders to ensure proposed solutions align with business needs and expectations.
• Work closely with team members to design, test, and implement solutions that meet defined business objectives
• Promote a culture of continuous improvement by identifying opportunities for enhancement and embedding best practices
• Become a subject matter expert, embedded within our Operations team in Milton Keynes, as we transform the way we work